Certifications and Sales Conditions
The quality of every Patrizia Volpato creation stems from the meeting of research, craftsmanship and design rigour. All our collections, both series production and custom made, are designed and manufactured in compliance with international standards and with CE and UL certifications.
Every product comes with a label identifying its applicable features, ensuring transparency and compliance at every stage of the project. Below is an overview of the symbols relating to CE and UL certifications and their meaning.
CE Marking
Compulsory for all products for which a European directive exists. It is applied by the manufacturer of a product regulated in the European Union, who declares, through the declaration of conformity or performance, that the product complies with the safety requirements set out by the applicable European directives or regulations.
Energy Saver
High performance and innovative functions such as ENERGY SAVER will allow you to save on your power supply electric bill. This gives professionals in the sector the chance to actively contribute to protecting the environment, saving energy and reducing costs.
UL Mark
The UL Listed mark indicates that the product has been tested by an accredited third-party laboratory in compliance with the applicable product standards and minimum safety requirements, so that it can be sold and distributed in North America.
Class I Appliances
They have a connection of the metallic masses to the ground potential in normal operating conditions, creating protection through grounding. Grounding consists of a series of measures intended to ensure ground potential to the metallic masses, preventing voltage between them or between them and the earth.
Class II Appliances
They do not require a connection to ground. They are constructed so that a single fault cannot cause contact with hazardous voltages by the user. This is generally achieved by making the housing in insulating material, or in any case by surrounding the live parts with a double layer of insulating material, or by using reinforced insulation.
Class III Appliances
Appliances in which there is no voltage higher than the SELV (Safety Extra-Low Voltage). They are powered either by a battery or by a SELV transformer: the voltage produced, lower than 25 Vac or 60 Vdc, is not hazardous in the event of contact with the human body. Class III appliances do not need to have a ground protection.
F Symbol
It indicates that the product may be suitable for installation on flammable surfaces; if crossed out, it indicates unsuitability for installation on flammable surfaces.
IP 20
The standard classifies the degrees of protection of the housings for electrical appliances. The IP rating is indicated with two characteristic digits plus two possible additional letters. The first digit indicates the degree of protection against the penetration of solid foreign objects, the second the degree of protection against the penetration of liquids (see the “IP Rating Chart” below).
WEEE Definition
It stands for “Waste Electrical and Electronic Equipment” which, following the increasingly widespread use of EEE (electrical and electronic equipment) in everyday life and for ever more purposes, requires increasingly correct disposal that does not further impact the surrounding environment.
Dimmer
It is used to vary the intensity of a lamp’s light: dimmable LED lamps are therefore those that offer the possibility of adjusting their brightness.
Integrated LED
Lamp with an integrated LED module instead of conventional light bulbs.
Double Switching
Appliance with double switching: the electrical circuits are connected so that the end user can switch on part of the lights and keep another part off as desired.
Energy Consumption Classes
The energy consumption classes, more specifically called European energy efficiency classes, are the subdivisions of the efficiency values — primarily for domestic appliances, but not only — into contiguous categories. On the European energy label, the group of possible energy classes appears as a scale generally made up of seven coloured segments, from green (absolutely best efficiency) to yellow, to red (lowest efficiency). The class of a given appliance is indicated on this scale with a letter that can go from A+++ (best efficiency) to G (lowest efficiency). To maintain a good visual impact of the label, some classes, at the top or the bottom, do not appear. Therefore, light bulb labels have a scale from A++ to E (because the A+++ class does not yet exist for them) and most of the other appliances use a scale from A+++ to D.
IP Rating Chart
The IP (Ingress Protection) rating chart is an international standard, defined by IEC 60529, that classifies the degree of protection provided by the enclosures of electrical or electronic equipment against the ingress of solid objects (such as dust) and liquids (such as water). The code consists of the letters IP followed by two digits: the first indicates protection against access by solid foreign objects and accidental contact with hazardous parts, the second protection against the ingress of liquids (water, rain or jets).
Sales Conditions
General:
PAYMENTS UPON DELIVERY: for amounts lower than or equal to Euro 650,00 a fixed fee of Euro 13,00 +VAT will be charged, whilst for amounts higher than Euro 650,00 a fee of 2% of the total amount +VAT will be charged.
SPARES: all spare parts, for any total amount, are delivered only upon advance payment to be settled when placing the order.
MODIFICATIONS: for any modification requested to the original product, an increase of 30% on the list price will be charged plus Euro 100,00 net per product for administrative costs; in the case of orders of modified products which are all the same and for a total amount higher than Euro 1.000,00 only the increase of 30% will be charged.
Breakages:
The company accepts liability in the case of shipment by express courier and free of charge, only if notified within the 7 days following receipt of the merchandise, via e-mail to the forwarding agent and, for its information, also to PATRIZIA VOLPATO S.r.l., with transport document data specified in the notification. If, on arrival, the quality of the packaging should result as inadequate or not intact, the customer must state this observation on the forwarding agent’s transport document, which latter is obliged to accept the same.
Any complaints regarding manufacturing must be received within and no later than 15 days from receipt of the merchandise.
Returns:
No merchandise may be returned and shipped back without the prior authorisation of the PATRIZIA VOLPATO S.r.l. company; in the case of approval, transport costs shall be borne by the customer; 30% of the amount of the return shall be deducted from the value of the same for administrative costs.
PATRIZIA VOLPATO S.r.l. reserves the right to make any modifications that it may deem necessary at any moment and with no advance notice.
Any dispute shall fall under the jurisdiction of the Court of Venice.